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Usually answered within two business days.
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Quick answers
When will I receive a reply?
We aim to reply within two business days. Security and privacy issues are prioritized.
I cannot sign in. What should I try first?
Confirm your signup email, check spam, and use password recovery with the same account email.
How do I restore Pro access?
Sign in with the Timeliner account used for purchase and use Restore in the Pro screen. Include your account email and approximate purchase date if you contact us.
How do I delete my account?
Use the account deletion page.